INSIGHTS
Google Rating
4.5
Based on 260 reviews
Optimised Plumbing Services
4.5
Eddie Paterson
01:24 16 Mar 24
Very impressed with the handling of this job. Damaged sewer pipe that had unexpected issues with the original layout of the system. Mick came in the afternoon and cleared the original blockage. He found a bigger problem (broken pipe) and quoted. John came the next day (to save time) and cut a concrete slab that was 'over' the issue. Ethan came the next day at 8am and completely removed the offending piping (90+cm down in clay) fixed it all up and cleaned up by 12 noon. Very pleased with result.
K K
23:09 14 Mar 24
Jack was helpful, insightful and proactive in educating us about how to implement sustainable long term preventative measures that would save us in the long run! We are so glad we have met an honest, caring and experienced plumber- we will be using him as our goto plumber for all our investment properties! Well done and thank you again Jack!
Adam Firdaus
18:50 05 Mar 24
Optimised Plumbing is great. Mick fixed our clogged toilet and gave a senior discount. Thanks for the effort!
Rodney Tuck
03:13 05 Mar 24
Called Optimised Plumbing for an emergency plumbing problem.Josiah called me within minutes to tell me his time of arrival.On arrival he inspected the site/problem with me, explained it and then started work on it, Josiah's problem solving skills were excellent. Major work was carried out over a two day period.His professional skills were excellent this included arriving on time,communication and of course completing the job as well leaving the site clean and tidy.I would highly recommend Josiah and Optimised Plumbing. Great service.
Abhinav Oberoi
08:19 01 Mar 24
Lackhy came out to replace our taps and did a wonderful job. He made it look super easy. Cheers
Scott Crehan
00:23 20 Feb 24
Mick was great, arrived within the scheduled period, was friendly and informative and got the job done quickly and without any issues.
Narelle Ratcliff
10:11 21 Jan 24
It was expensive but an emergency so we couldn’t do much about it!The plumber was kind and polite and fixed our problem with no issues!
Marian Curtin
04:48 24 Dec 23
We had our hot water system successfully replaced yesterday morning, Saturday 23 December 2023.It was a job well done, and I thank you for the speedy and efficient service extended in order to get this job done at such short notice in the lead up to Christmas.I would like to particularly call out the young gentleman who attended here on site yesterday morning to do the job.He was customer focused, very professional, knew his trade well – and was ever so polite and engaging! He was an absolute standout.
Michael Vandervelde
07:45 07 Dec 23
Communication great. Replacement toilet looks great. Very happy with service.
Harvey Pitt-Owen
21:34 06 Dec 23
We received the quote in the morning and the complete toilet was replace by middle afternoon. There were no broken floor tiles. In fact, it looked like the toilet had never been replaced. We were very pleased to have the work completed so quickly and efficiently. Well done guys.
Ingrid Dewhirst
10:02 04 Dec 23
Lachy was the best! Highly recommend. Fantastic service and even provided an explanation!.
ngoc nguyen
01:56 25 Nov 23
Lachy came and unblocked my drain, he was very friendly and was on time.!! Would highly recommended!!!Blocked again coming today please
Emel D
00:40 10 Nov 23
Very friendly professional, explained every detail and what needed to be done up front.Thank you
Amanda Elley
10:28 09 Nov 23
Needed a plumber quickly, Mick arrived in 30 minutes, explained the problem, gave us 2 options, we agreed on quote. He sent Ethan , who was thoroughly professional, polite and fast. Terrific service.
Henry Parker
17:18 13 Oct 23
We found OPS online for our blocked drains. They sent out a plumber by the name Lachlan who was knowledgeable and efficient in clearing our drains. It was my first time using Optimised Plumbing, and will now be my go to!
Charlotte Anderson
18:07 12 Oct 23
If you need a quick, reliable plumber – Optimised Plumbing are the plumbers to call. Lachy was so helpful, and easy to speak with.
Ray Chinprahust
08:56 11 Oct 23
Had a few jobs done by these guys and was very happy with the outcome. They are very professional and communication was brilliant. They used quality materials and parts, Highly recommended plumber, thank you team 👍
Allan Marshall
04:54 24 Aug 23
We recently had a major plumbing issue with our property waste trap, which we believed was caused by blockages in our waste pipes.After reviewing online plumbing services in the Mosman/Neutral Bay/Double Bay/Cremorne area we contacted Optomised Plumbing Service, who recognised the urgency of the matter and arranged for one of their senior plumbers (Lachlan) to be on site in less than two hours.Lachlan quickly identified the blockage was in the property’s waste trap. He cleared the blockage but identified several large tree roots had damaged the trap and it needed to be replaced.While on site he drafted a detailed job description of work required to replace the trap, as well as a detailed quote, with a warranty on all works.Later that afternoon we phoned Optomised Plumbing and asked the work be done, ideally within the next two days.Optomised Plumbing contacted us within an hour to say staff would be on site the next morning to start the work.The plumbers (Ethan, Eric and Jasar) were very professional and regularly briefed me on the work being done. The end result was a new, enhanced waste trap at a realistic price with a 25- year warranty, as well as relaying the lawn turf – all done in 2 days.I highly recommend Optomised Plumbing if you require professional plumbing services in or outside your household.
Ateca Vai
10:07 12 Aug 23
Happy with services provided today! Excellent customer service! Highly recommend 🙂
Emma Wells
05:48 12 Aug 23
Efficient friendly service. I will definitely book these guys again for any plumbing services I need.
John Redenbach
11:41 10 Aug 23
Punctual and informed me when they were 5 to 25 minutes awayFixed the 3 issues and completed the job
Robert Smith
07:31 07 Aug 23
My plumbing problem was attended to and completed on time without fuss. Exactly what you need from a plumber
Cathy Brett
06:53 12 Jul 23
Easy to deal with, kept updated, lovely friendly workman Mike, explained everything to me in a professional manner. Also gave me quotes for other work.
D. Zhu
09:01 02 Jun 23
Ethan and Optimised Plumbing Service team exceeded all expectations with their professionalism, expertise, and commitment. The initial leak detection is absolutely spot on, minimising the damage to the wall. The team's technical expertise and strong work ethic resulted in impeccable quality. Their dedication to customer satisfaction stood out, with prompt responses and a willingness to address any issues. I highly recommend Optimised Plumbing Service for their exceptional service.
Garry Doyle
03:34 20 May 23
Mike attended my residence to check & quote my storm water drainage, very professional diagnosis of the issue & gave a few options to rectify the problem. Thanks.
Rehez Ahlip
01:25 18 May 23
I can only describe the service provided by Optimised PlumbingServices as thoroughly Professional and Excellent.Mick arrived to arrange a quote and survey the site. The plumbing technician was Josiah. He did a great job. He explained everything that he was doing and got on with the job. He even cleaned up after himself. Both Mick and Josiah were polite, professional and efficient. I would highly recommend with every confidence this team. Thank you Optimised Plumbing Services.
AO Kruse
00:13 09 May 23
Had some drainage issues in our kitchen area. Mick arrived on time and was very efficient in unblocking the drain. He even detected a small gas leak and fixed it with no fuss. Mick was great to deal with and gave some great advice. Would highly recommend.
Shell S
06:09 29 Apr 23
Had a sewer issue, Lachlan from Optimised plumbing gave me a competitive quote, came in time fixed the issue, very polite & professional. Thoroughly impressed. Thank you
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