We had our hot water system successfully replaced yesterday morning, Saturday 23 December 2023.It was a job well done, and I thank you for the speedy and efficient service extended in order to get this job done at such short notice in the lead up to Christmas.I would like to particularly call out the young gentleman who attended here on site yesterday morning to do the job.He was customer focused, very professional, knew his trade well – and was ever so polite and engaging! He was an absolute standout.
We received the quote in the morning and the complete toilet was replace by middle afternoon. There were no broken floor tiles. In fact, it looked like the toilet had never been replaced. We were very pleased to have the work completed so quickly and efficiently. Well done guys.
We found OPS online for our blocked drains. They sent out a plumber by the name Lachlan who was knowledgeable and efficient in clearing our drains. It was my first time using Optimised Plumbing, and will now be my go to!
Had a few jobs done by these guys and was very happy with the outcome. They are very professional and communication was brilliant. They used quality materials and parts, Highly recommended plumber, thank you team 👍
We recently had a major plumbing issue with our property waste trap, which we believed was caused by blockages in our waste pipes.After reviewing online plumbing services in the Mosman/Neutral Bay/Double Bay/Cremorne area we contacted Optomised Plumbing Service, who recognised the urgency of the matter and arranged for one of their senior plumbers (Lachlan) to be on site in less than two hours.Lachlan quickly identified the blockage was in the property’s waste trap. He cleared the blockage but identified several large tree roots had damaged the trap and it needed to be replaced.While on site he drafted a detailed job description of work required to replace the trap, as well as a detailed quote, with a warranty on all works.Later that afternoon we phoned Optomised Plumbing and asked the work be done, ideally within the next two days.Optomised Plumbing contacted us within an hour to say staff would be on site the next morning to start the work.The plumbers (Ethan, Eric and Jasar) were very professional and regularly briefed me on the work being done. The end result was a new, enhanced waste trap at a realistic price with a 25- year warranty, as well as relaying the lawn turf – all done in 2 days.I highly recommend Optomised Plumbing if you require professional plumbing services in or outside your household.
Ethan and Optimised Plumbing Service team exceeded all expectations with their professionalism, expertise, and commitment. The initial leak detection is absolutely spot on, minimising the damage to the wall. The team's technical expertise and strong work ethic resulted in impeccable quality. Their dedication to customer satisfaction stood out, with prompt responses and a willingness to address any issues. I highly recommend Optimised Plumbing Service for their exceptional service.
I can only describe the service provided by Optimised PlumbingServices as thoroughly Professional and Excellent.Mick arrived to arrange a quote and survey the site. The plumbing technician was Josiah. He did a great job. He explained everything that he was doing and got on with the job. He even cleaned up after himself. Both Mick and Josiah were polite, professional and efficient. I would highly recommend with every confidence this team. Thank you Optimised Plumbing Services.
Had some drainage issues in our kitchen area. Mick arrived on time and was very efficient in unblocking the drain. He even detected a small gas leak and fixed it with no fuss. Mick was great to deal with and gave some great advice. Would highly recommend.
Mick did a really good job. He fixed our blocked sink in the kitchen. He’s a good person. And he made my day . I didn’t even get enough time to let him know how he made my day but thanks Mick , my mom just passed away few days ago and let you know that even though your job is only to fix the problem but the way you being a good person ? It’s more than your job brother so thank you so much brother 🙏💯
After dealing with other plumbing companies and not getting my issue resolved I thought I would try one last company - Optimised plumbing. They sent me a brilliant plumber called Lachy who sorted out the problem straight away!Great service and an even greater plumber! Thank you so much.