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Sydney's Best Emergency Plumbers

Australian FAMILY OWNED

Google Rating

4.4

Based on 109 reviews

Optimised Plumbing Services

4.4

boris Du

09:42 27 Jul 21

Judy West

13:54 22 Jul 21

Had roots through sewer pipes which required replacing. Mick came out initially and found the problem on a Wednesday. Work to repair pipe was booked for Saturday. Offered to come out free of charge prior to work being done if we had any problems at all arising from the problem. Saturday came and as stated they arrived at 8am sharp. Didn't get the name of the man who came but he did the whole job himself. Then had Ethan come and replace kitchen and laundry taps (and a week later shower taps). Not sure how old any of them were but they were all young guys - polite, punctual and they knew their stuff. Couldn't fault the service or professionalism they displayed. Will definitely use them again if needed. Thank you 🙂

Sarah Hind

11:23 22 Jul 21

Mik came out the very next day and followed covid regs and fixed our blockage, explained everything all the way through and a detailed report at the end. Thanks for resolving our issue quickly and being polite and clear on the process.

Chau Nguyen

03:21 16 Jul 21

Eddy Furlong

22:12 15 Jul 21

This team isn't only prompt and excellent in the execution of the work, they are very nice people to meet and work with. The quality of the work was impressive, in particular, the attention to detail.

Kate Camac

00:17 14 Jul 21

My elderly mothers taps were leaking. The team from optimised Plumbing were so respectful in the way they told her of the need to change the 70 year old bathroom taps- they undertook the job professionally - were very reasonable in costs and followed all the Covid distancing /mask rules. Couldn't be happier. Thanks

Yee Man Law

06:46 03 Jul 21

Good and fast services ,Rico came out and fix leaking pipe he is very nice and professional

Ngak Leng Tan

04:51 26 May 21

Lachlan, John & Alex team came to replace my broken underground sewage piping with new one. They did a good job and finish on agreed time. They are friendly and explain to me the work required. When completed they remove all the rubbish and apply top soil to the damaged lawn area and add garden soil to my vegetable bed which happen to be on top of the sewage piping. I appreciate that, thanks.

Kyle Mad

09:45 10 May 21

Awesome plumbers, have been using them for years. Highly recommended!

Vincent Ro

07:11 04 May 21

I had a plumbing disaster last Saturday with Raw Sewage from a joint sewer line pumping into my courtyard & basement , it was a huge mess, I called Jack & Nick at Optimised Plumbing and they came on Saturday afternoon & they did not stop trying to jet clean the sewage until 9pm when they finally broke through but there was more blockage under the foot path on the side of my house. Many plumbers would have given up & said I will come back on Monday by these guys stayed & worked super in a messy situation.They then gave me a written quote for the rest of the work to be on Tuesday. They did everything they said they would on time on budget & they did a great job, the guys explained everything to me clearly & patiently. These are good people who care about their clients. I would never use a different plumberTodd

Loretta Rubic

12:03 29 Apr 21

Kris Adams

23:52 20 Apr 21

I recently had Jack and Joe from optimised plumbing visit my parent's house. Thankyou so much for helping us out, we really appreciate you going above and beyond for us and will definitely pass on your number to friends and family!

Chris Mad

23:51 20 Apr 21

Great plumbing company. Have been using them for more than 5 years now and they always do a fantastic job and price fairly. You couldn't get honest blokes in Sydney. As always, thanks again!

Amandeep Singh

00:21 14 Apr 21

i had lachy come he changed my garden tap he was very professional and im very happy with there service

Luka Budak

23:57 11 Apr 21

When we contacted Optimised Plumbing Services about our problems they responded within minutes. Lachlan came and thoroughly checked what the problem is, he performed proper professional diagnosis, told us what the problem is, how it can be fixed and how much it would cost. The boys, Alex and Rico, then came and have done a great job. They have actually done three jobs for us in a matter of three weeks. We are happy with their professional approach, work ethics and job quality. In the emergency and desparate need one could not ask for better response . We are grateful to the boys and Optimised Plumbing Service. Job well done boys!

Theepa

04:09 19 Mar 21

I contacted Optimised Plumbing Services a few days ago due to a sewer smell, leaking toilet and dripping taps. Lachlan came over and looked at everything (and more) and was very professional, honest and upfront about what needed to be done. We accepted his recommendations.A couple of days later his colleague, Josiah, came over and did an awesome job replacing 2 cisterns, 2 sets of taps, 1 hot water tank and did an acid flush. He explained everything really well and gave me some tips on how to maintain the new installations.Plus he took all the old stuff away with him!I can honestly say that from dealing with the lady in the office to Lachlan and to Josiah who did a great job, it was a 5 star experience.Thank you Optimised Plumbing team! 😁👍

Sabesh Shivasabesan

20:08 13 Mar 21

The admin support responded my message quickly and the plumber arrived on time to fix the problem. It was a smooth operation.

ezra corrick

23:07 04 Mar 21

Professional and quality from customer service to trades.Thanks OPS.

Igor Hodoba

07:39 01 Mar 21

Good and honest people

Jason Blinman

03:13 16 Feb 21

Prompted investigation of why we had low water pressure in our kitchen sink,would highly recommend.

Dominic Roylance

08:36 22 Jan 21

William Mcdonald

01:33 20 Jan 21

Lachlan was very good done the job quickly and was very polite, knowledgeable price was very reasonable would recommend Lachlan to anyone.

TJay Enterprises

07:22 05 Jan 21

Got a emergency call out last week to fix our toilet system. Lachy was well mannered and punctual. Had alot of knowledge on the situation and how to fix it. 5/5 would use again

Mark Antonio

21:14 04 Jan 21

Lachlan done a great job.Keep it up👍

Thomas Lawson

00:20 24 Dec 20

Absolute legends! Sim came out today and was extremely professional, helpful and did everything possible to help. Highly recommended and will definitely be a repeat Customer. Thank you Sim!

Anne Cairns

05:07 17 Nov 20

I can't express more fully my delight in having your company supply 2 new toilets which are sparkling and gorgeous. John and Josiah? came out and worked steadily until the job was properly done. Very professional and likeable young men. They fixed the screeching taps and mended the front garden tap. Honestly a job very well done. Thank you all.

Alex Menniti

04:49 11 Nov 20

Top plumbers and even better blokes!

Imelda Fischer

02:26 10 Nov 20

I had Lockie at my place he change some taps for me he was very professional and a very good looking young gentleman he was very good at his job and I will be definitely recommending Loche from optimise plumbing to all my friends and family

Salina Ai

12:46 08 Nov 20

Quick response to us at 10pm at night, arrived within the hour. Good attitude and good service!

Andrew Maclean

07:14 07 Nov 20

Excellent service from Kurt. It was an out of hours callout and he arrived within 45 minutes.Thanks Kurt.

megan williams

08:43 03 Nov 20

Sim arrived to because the 💩hit the fan on our hotwater system. While this was a significant cost, Sim took the time to professionally, proficiently and efficiently explain the cost versus benefits of our options to myself and my elderly Mum. Sim then returned and did a proficient and professional installation of a new hot water system for my Mum. Great customer service and professionalism.

Rowan Bate

05:00 02 Nov 20

Sim was very honest and helpful. Very happy.

M&E Komic

00:15 02 Nov 20

We had Sim come out for a quote to replace our old gas hot water system. He was knowledgable and honest and we booked the job with him that same day. He came out a few days later to complete the job. He was super professional and was fantastic with his customer service. Great and fun personality! We know who to call for a next plumbing job. Thanks heaps Sim!

Carmela Payne

10:37 01 Nov 20

Super fast, efficient, extremely professional and wonderfully polite! Thank you for your excellent service! Keep up the amazing work. 😊

Karyl Zawartowski

01:21 31 Oct 20

We would like to congratulate John, Hunter and Lauchlan from 'Optimised Plumbing' who fixed a very big and messy drainage problem we had yesterday., They worked like Trojans and were kind and patient in answering our questions - and then left our lawn and garden in pristine condition. Would we have them back again? In a heartbeat!

Bozena Krupa

11:26 23 Oct 20

Fantastic and very profesional service.Great quality of work and excellent outcome.

Michael Hajje

00:39 23 Oct 20

Big thanks to the whole team at Optimised. We had a nasty drain blockage that was resolved in no time thanks to Jack. Huge recommendation will definitely pass on their number to family and friends

Mary Towers

01:44 20 Oct 20

The stormwater drain in my backyard contains stagnant water which was not going anywhere. So I decided I would call a plumber and my neighbour gave me your number.I wanted to say how very impressed I was with the dedication and enthusiasm shown by your plumber Lachy. His cheerful and positive manner was truly awesome. He identified a blockage in the system which I intend to attend to when I have sufficient funds.In the meantime I wanted to bring to your attention the wonderful manner demonstrated by your plumber Lachy.

Minsoo Heo

01:29 30 Aug 20

Vince Azzolina

01:03 24 Aug 20

Just had Jack and his apprentice repair our blocked drain issue. They priced fairly and got the job done relatively quick which was a huge relief as we have renovations going on. Big thanks once again

Deborah Gadd

10:19 08 Aug 20

drilled straight into the hot water pipe, trying to put up a shelf. Thanks to Sim who arrived and saved the day! Did a great job, very friendly and professional, highly recommend to anyone. Awesome bloke!!

angel hinton

01:04 03 Aug 20

Mick Williams

02:43 28 Jul 20

After screwing into a pipe in the laundry wall, i called optimised plumbing after finding their magnet on the fridge.Sim arrived on time and fixed my problem same day after giving a great price. Sim was very professional and a pleasure to deal with. Thanks guys 👍

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Why We Stand Out!

All of our Optimised Plumbing Services’ employees are fully qualified and trained and continuously provide #1 customer service. We have created transparent pricing that suits you. We provide a plan of attack and expert advice on all of our jobs, every time.

We also provide a $0 Call Out Fee! (During Business Hours Only)

Plumbing Services

Emergency Plumber

Blocked Drain

Hot Water Repairs

Toilet Installation

Gas Fitting

Pipe Relining

Drainage

Commercial Plumbing

Burst Pipe

Water Meter Servicing

Our Reviews!

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