AREAS

Google Rating

4.5

Based on 274 reviews

Optimised Plumbing Services

4.5

Amal Hapashey

03:04 06 Jun 24

I would like to Thank Mick & Ayman from Optimised Plumbing Services for the great work done in my placeI also thank the company admin for their help and support, I really appreciate your help and I recommend them for anyone looking for professional plumbing jobsAll the best guysAmal Hapashey

Andrew K

04:02 10 May 24

David Baxter

05:09 06 May 24

Update: 6/5/24. Another excellent and satisfying contact with this business - again in a crisis. In the midst of a morning downpour in Sydney the kitchen sink was "popping" loudly, and when I washed my hands over the bathroom hand-basin, no water would drain. The rain stopped, but I felt reasonably sure that another (forecast) rain shower would mean house flooding.Again my call was taken by a real person receptionist of the business who could not have been be more understanding, flexible and helpful. The plumber was at my property urgently at a promised time. Conducting an investigation and immediate mitigation, identified a Sydney Water street sewer line blockage. He logged the job with Sydney Water, made sure I was secure, talked me through every finding and step taken, and charged a modest fee (when I think I would have paid anything!)I want to make a point of what was dealt with so well. The street sewer blockage and imminent flooding involved a shared sewer line and pit with my neighbouring semi, and the sewer lines on the properties and (stormwater lines) had been relined. The relining company had an entitlement (through warranty conditions) to work on the lines, but couldn't get here until much later today. The plumber negotiated and explained his need to take urgent mitigation action with my neighbour and the relining company to their satisfaction (and within warranty conditions of the latter).Top class and recommended without reservation.Original review 2 years ago: In the midst of downpours in Sydney, I came home one evening to find a shallow pool of water in a third of my kitchen with no apparent tracking to a sink, a drain, the bathroom, a roof leak or an outside door. After mopping up, and the floor remaining dry overnight, the water returned the following day.I then tried two of my "regular" plumbers who could not even put me on their books for a visit for over a week to (just) investigate. I decided to give Optimised Plumbing Services a first try, and I am glad I did.They had a polite and friendly (real) person to take my call not just " leave a message". My problem and my anxiety received a careful hearing, and a service was offered that day or the next as I felt necessary. I chose the next day having mopped up again and with small sandbags in place.Arrival in relation to the booked time was given and updated. They were punctual. The plumber, Mick, was friendly and helpful, most welcome in my home, and efficient in identification of likely cause; and he addressed it (leaf material - never before - in a downpipe). He did a little job in the bathroom, which I indicated I would need to get around to when we were in there investigating the cause of the water on the kitchen floor - and included it in this one call out (fee). I thought the fee very reasonable, and a senior's card discount, in a clearly itemised receipt.So, three "regular" plumbers; and a real happy find in a diffcult time.

Rene Ivanovski

08:14 04 May 24

Just want to say thank you to Mick for being so quick in coming out after a major water leak left a large pool of water in our dining area. He was thorough in detecting that it was a concealed leak and organised to have a leak detecting specialist come out within 24 hours to pinpoint exactly where it was coming from. As promised, Wally came out the next morning and located the problem, which turned out to be a leaking hot water pipe that was between the spare room wall and en-suite shower. Measures were taken so we could still use our cold water taps to wash up and flush our toilets. Wally advised that Mick would contact me again to arrange a time for the following day to have the pipe fixed. Again as promised, Mick organised for Ethan to come out the following morning. The completed work looked so good, it was better 👍than what the builder had done when my house was under construction 9 years ago. From the night I called, obviously distressed and concerned, to having the leak assessed and fixed, everything was done within 2-3 days. This company obviously takes pride in providing customers with a quick response, fantastic completed work, reliable, polite and good old fashioned service. Thank you also to the receptionist who answered, you were kind, wonderful and provided me with advice as you no doubt could hear the worrying and concerned tone in my voice. I truly recommend OPS to anyone that needs a plumber. Thanks again Mick, Wally, Ethan and the efficient receptionist, you are all worth your weight in gold & more! Rene, Oran Park 🙏😃👍👌

Nektaria Halkiadakis

09:35 27 Apr 24

Excellent service, plumber (Lachlan) come out after hrs with in the hr, was friendly professional and polite. Highly recommended, thank you.

Gareema Pandey

02:33 22 Apr 24

We recently were in touch with the Optimised Plumbing Services, and were highly impressed with the prompt and exceptional service we received. Jack, our assigned technician, demonstrated meticulous attention to detail and took the time to provide us with comprehensive explanations for every aspect of the task at hand. We were thoroughly satisfied with the top-notch customer service rendered to us. Additionally, we would like to acknowledge the assistance provided by Alex and Johnson in resolving the issue. The final piece of their work was outstanding, displaying a high level of professionalism.

Gareth Pentland

04:50 25 Mar 24

Excellent service from Optimised Plumbing Services, the customer service agent that booked the job for us was very professional and outlined the costs very clearly . She was able to fit the job in urgently as it was a blocked and overflowing kitchen sink. Mick arrived and was not only knowledgeable but explained each step he was taking and why. Our sink was unblocked and for a very competitive price. We we would highly recommend their services 5/5.

james chen

06:55 22 Mar 24

Honest and great service, amazing guys

Eddie Paterson

01:24 16 Mar 24

Very impressed with the handling of this job. Damaged sewer pipe that had unexpected issues with the original layout of the system. Mick came in the afternoon and cleared the original blockage. He found a bigger problem (broken pipe) and quoted. John came the next day (to save time) and cut a concrete slab that was 'over' the issue. Ethan came the next day at 8am and completely removed the offending piping (90+cm down in clay) fixed it all up and cleaned up by 12 noon. Very pleased with result.

K K

23:09 14 Mar 24

Jack was helpful, insightful and proactive in educating us about how to implement sustainable long term preventative measures that would save us in the long run! We are so glad we have met an honest, caring and experienced plumber- we will be using him as our goto plumber for all our investment properties! Well done and thank you again Jack!

Ray Huang

01:42 08 Mar 24

Josiah has done a great job.

Adam Firdaus

18:50 05 Mar 24

Optimised Plumbing is great. Mick fixed our clogged toilet and gave a senior discount. Thanks for the effort!

Rodney Tuck

03:13 05 Mar 24

Called Optimised Plumbing for an emergency plumbing problem.Josiah called me within minutes to tell me his time of arrival.On arrival he inspected the site/problem with me, explained it and then started work on it, Josiah's problem solving skills were excellent. Major work was carried out over a two day period.His professional skills were excellent this included arriving on time,communication and of course completing the job as well leaving the site clean and tidy.I would highly recommend Josiah and Optimised Plumbing. Great service.

Hiep Tran

05:00 02 Mar 24

Abhinav Oberoi

08:19 01 Mar 24

Lackhy came out to replace our taps and did a wonderful job. He made it look super easy. Cheers

Scott Crehan

00:23 20 Feb 24

Mick was great, arrived within the scheduled period, was friendly and informative and got the job done quickly and without any issues.

Narelle Ratcliff

10:11 21 Jan 24

It was expensive but an emergency so we couldn’t do much about it!The plumber was kind and polite and fixed our problem with no issues!

Stephania Bejma

04:51 24 Dec 23

Mike was quick polite and knew his job.

Marian Curtin

04:48 24 Dec 23

We had our hot water system successfully replaced yesterday morning, Saturday 23 December 2023.It was a job well done, and I thank you for the speedy and efficient service extended in order to get this job done at such short notice in the lead up to Christmas.I would like to particularly call out the young gentleman who attended here on site yesterday morning to do the job.He was customer focused, very professional, knew his trade well – and was ever so polite and engaging! He was an absolute standout.

Michael Vandervelde

07:45 07 Dec 23

Communication great. Replacement toilet looks great. Very happy with service.

Harvey Pitt-Owen

21:34 06 Dec 23

We received the quote in the morning and the complete toilet was replace by middle afternoon. There were no broken floor tiles. In fact, it looked like the toilet had never been replaced. We were very pleased to have the work completed so quickly and efficiently. Well done guys.

Ingrid Dewhirst

10:02 04 Dec 23

Lachy was the best! Highly recommend. Fantastic service and even provided an explanation!.

Sara Alnimri

07:58 28 Nov 23

Great service and very quick to respond. Highly recommended.

ngoc nguyen

01:56 25 Nov 23

Lachy came and unblocked my drain, he was very friendly and was on time.!! Would highly recommended!!!Blocked again coming today please

Sakshi Sharma

05:27 18 Nov 23

Very nice customer service.

Emel D

00:40 10 Nov 23

Very friendly professional, explained every detail and what needed to be done up front.Thank you

Amanda Elley

10:28 09 Nov 23

Needed a plumber quickly, Mick arrived in 30 minutes, explained the problem, gave us 2 options, we agreed on quote. He sent Ethan , who was thoroughly professional, polite and fast. Terrific service.

Henry Parker

17:18 13 Oct 23

We found OPS online for our blocked drains. They sent out a plumber by the name Lachlan who was knowledgeable and efficient in clearing our drains. It was my first time using Optimised Plumbing, and will now be my go to!

Charlotte Anderson

18:07 12 Oct 23

If you need a quick, reliable plumber – Optimised Plumbing are the plumbers to call. Lachy was so helpful, and easy to speak with.

Ray Chinprahust

08:56 11 Oct 23

Had a few jobs done by these guys and was very happy with the outcome. They are very professional and communication was brilliant. They used quality materials and parts, Highly recommended plumber, thank you team 👍

Graham Thoms

06:42 24 Aug 23

Great service, on time and great personnel

Allan Marshall

04:54 24 Aug 23

We recently had a major plumbing issue with our property waste trap, which we believed was caused by blockages in our waste pipes.After reviewing online plumbing services in the Mosman/Neutral Bay/Double Bay/Cremorne area we contacted Optomised Plumbing Service, who recognised the urgency of the matter and arranged for one of their senior plumbers (Lachlan) to be on site in less than two hours.Lachlan quickly identified the blockage was in the property’s waste trap. He cleared the blockage but identified several large tree roots had damaged the trap and it needed to be replaced.While on site he drafted a detailed job description of work required to replace the trap, as well as a detailed quote, with a warranty on all works.Later that afternoon we phoned Optomised Plumbing and asked the work be done, ideally within the next two days.Optomised Plumbing contacted us within an hour to say staff would be on site the next morning to start the work.The plumbers (Ethan, Eric and Jasar) were very professional and regularly briefed me on the work being done. The end result was a new, enhanced waste trap at a realistic price with a 25- year warranty, as well as relaying the lawn turf – all done in 2 days.I highly recommend Optomised Plumbing if you require professional plumbing services in or outside your household.

John

01:09 18 Aug 23

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PLUMBING SERVICE AREAS

Optimised Plumbing Services proudly services every Sydney suburb! However, here are some more specific areas in which we have previously carried out plumbing work in.

AREAS

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PLUMBING SERVICE AREAS

EMERGENCY PLUMBER

Northern Beaches

Greater Western Sydney

Hills District

North Shore

South Western Sydney

Eastern Suburbs

Inner West

South Sydney

Sutherland Shire

Blue Mountains

Hawkesbury

BLOCKED DRAINS

Northern Beaches

Greater Western Sydney

Hills District

North Shore

South Western Sydney

Eastern Suburbs

Inner West

South Sydney

Sutherland Shire

Blue Mountains

Hawkesbury