Emergency Plumber Freemans Reach

Google Rating

4.5

Based on 274 reviews

Optimised Plumbing Services

4.5

Mary Grant

07:03 01 Jul 24

The plumbing service responded very quickly to an urgent call out, and Mick, who came, was extremely efficient, helpful, and pleasant.

Anoop Varghese

09:35 24 Jun 24

Lockie came for an emergency plumbing job… amazing job at a tricky spot and even helped me light up the gas water heater. Five stars..

Amal Hapashey

03:04 06 Jun 24

I would like to Thank Mick & Ayman from Optimised Plumbing Services for the great work done in my placeI also thank the company admin for their help and support, I really appreciate your help and I recommend them for anyone looking for professional plumbing jobsAll the best guysAmal Hapashey

Andrew K

04:02 10 May 24

David Baxter

05:09 06 May 24

Update: 6/5/24. Another excellent and satisfying contact with this business - again in a crisis. In the midst of a morning downpour in Sydney the kitchen sink was "popping" loudly, and when I washed my hands over the bathroom hand-basin, no water would drain. The rain stopped, but I felt reasonably sure that another (forecast) rain shower would mean house flooding.Again my call was taken by a real person receptionist of the business who could not have been be more understanding, flexible and helpful. The plumber was at my property urgently at a promised time. Conducting an investigation and immediate mitigation, identified a Sydney Water street sewer line blockage. He logged the job with Sydney Water, made sure I was secure, talked me through every finding and step taken, and charged a modest fee (when I think I would have paid anything!)I want to make a point of what was dealt with so well. The street sewer blockage and imminent flooding involved a shared sewer line and pit with my neighbouring semi, and the sewer lines on the properties and (stormwater lines) had been relined. The relining company had an entitlement (through warranty conditions) to work on the lines, but couldn't get here until much later today. The plumber negotiated and explained his need to take urgent mitigation action with my neighbour and the relining company to their satisfaction (and within warranty conditions of the latter).Top class and recommended without reservation.Original review 2 years ago: In the midst of downpours in Sydney, I came home one evening to find a shallow pool of water in a third of my kitchen with no apparent tracking to a sink, a drain, the bathroom, a roof leak or an outside door. After mopping up, and the floor remaining dry overnight, the water returned the following day.I then tried two of my "regular" plumbers who could not even put me on their books for a visit for over a week to (just) investigate. I decided to give Optimised Plumbing Services a first try, and I am glad I did.They had a polite and friendly (real) person to take my call not just " leave a message". My problem and my anxiety received a careful hearing, and a service was offered that day or the next as I felt necessary. I chose the next day having mopped up again and with small sandbags in place.Arrival in relation to the booked time was given and updated. They were punctual. The plumber, Mick, was friendly and helpful, most welcome in my home, and efficient in identification of likely cause; and he addressed it (leaf material - never before - in a downpipe). He did a little job in the bathroom, which I indicated I would need to get around to when we were in there investigating the cause of the water on the kitchen floor - and included it in this one call out (fee). I thought the fee very reasonable, and a senior's card discount, in a clearly itemised receipt.So, three "regular" plumbers; and a real happy find in a diffcult time.

Rene Ivanovski

08:14 04 May 24

Just want to say thank you to Mick for being so quick in coming out after a major water leak left a large pool of water in our dining area. He was thorough in detecting that it was a concealed leak and organised to have a leak detecting specialist come out within 24 hours to pinpoint exactly where it was coming from. As promised, Wally came out the next morning and located the problem, which turned out to be a leaking hot water pipe that was between the spare room wall and en-suite shower. Measures were taken so we could still use our cold water taps to wash up and flush our toilets. Wally advised that Mick would contact me again to arrange a time for the following day to have the pipe fixed. Again as promised, Mick organised for Ethan to come out the following morning. The completed work looked so good, it was better 👍than what the builder had done when my house was under construction 9 years ago. From the night I called, obviously distressed and concerned, to having the leak assessed and fixed, everything was done within 2-3 days. This company obviously takes pride in providing customers with a quick response, fantastic completed work, reliable, polite and good old fashioned service. Thank you also to the receptionist who answered, you were kind, wonderful and provided me with advice as you no doubt could hear the worrying and concerned tone in my voice. I truly recommend OPS to anyone that needs a plumber. Thanks again Mick, Wally, Ethan and the efficient receptionist, you are all worth your weight in gold & more! Rene, Oran Park 🙏😃👍👌

Nektaria Halkiadakis

09:35 27 Apr 24

Excellent service, plumber (Lachlan) come out after hrs with in the hr, was friendly professional and polite. Highly recommended, thank you.

Gareema Pandey

02:33 22 Apr 24

We recently were in touch with the Optimised Plumbing Services, and were highly impressed with the prompt and exceptional service we received. Jack, our assigned technician, demonstrated meticulous attention to detail and took the time to provide us with comprehensive explanations for every aspect of the task at hand. We were thoroughly satisfied with the top-notch customer service rendered to us. Additionally, we would like to acknowledge the assistance provided by Alex and Johnson in resolving the issue. The final piece of their work was outstanding, displaying a high level of professionalism.

Gareth Pentland

04:50 25 Mar 24

Excellent service from Optimised Plumbing Services, the customer service agent that booked the job for us was very professional and outlined the costs very clearly . She was able to fit the job in urgently as it was a blocked and overflowing kitchen sink. Mick arrived and was not only knowledgeable but explained each step he was taking and why. Our sink was unblocked and for a very competitive price. We we would highly recommend their services 5/5.

james chen

06:55 22 Mar 24

Honest and great service, amazing guys

Eddie Paterson

01:24 16 Mar 24

Very impressed with the handling of this job. Damaged sewer pipe that had unexpected issues with the original layout of the system. Mick came in the afternoon and cleared the original blockage. He found a bigger problem (broken pipe) and quoted. John came the next day (to save time) and cut a concrete slab that was 'over' the issue. Ethan came the next day at 8am and completely removed the offending piping (90+cm down in clay) fixed it all up and cleaned up by 12 noon. Very pleased with result.

K K

23:09 14 Mar 24

Jack was helpful, insightful and proactive in educating us about how to implement sustainable long term preventative measures that would save us in the long run! We are so glad we have met an honest, caring and experienced plumber- we will be using him as our goto plumber for all our investment properties! Well done and thank you again Jack!

Ray Huang

01:42 08 Mar 24

Josiah has done a great job.

Adam Firdaus

18:50 05 Mar 24

Optimised Plumbing is great. Mick fixed our clogged toilet and gave a senior discount. Thanks for the effort!

Rodney Tuck

03:13 05 Mar 24

Called Optimised Plumbing for an emergency plumbing problem.Josiah called me within minutes to tell me his time of arrival.On arrival he inspected the site/problem with me, explained it and then started work on it, Josiah's problem solving skills were excellent. Major work was carried out over a two day period.His professional skills were excellent this included arriving on time,communication and of course completing the job as well leaving the site clean and tidy.I would highly recommend Josiah and Optimised Plumbing. Great service.

Hiep Tran

05:00 02 Mar 24

Abhinav Oberoi

08:19 01 Mar 24

Lackhy came out to replace our taps and did a wonderful job. He made it look super easy. Cheers

Scott Crehan

00:23 20 Feb 24

Mick was great, arrived within the scheduled period, was friendly and informative and got the job done quickly and without any issues.

Narelle Ratcliff

10:11 21 Jan 24

It was expensive but an emergency so we couldn’t do much about it!The plumber was kind and polite and fixed our problem with no issues!

Stephania Bejma

04:51 24 Dec 23

Mike was quick polite and knew his job.

Marian Curtin

04:48 24 Dec 23

We had our hot water system successfully replaced yesterday morning, Saturday 23 December 2023.It was a job well done, and I thank you for the speedy and efficient service extended in order to get this job done at such short notice in the lead up to Christmas.I would like to particularly call out the young gentleman who attended here on site yesterday morning to do the job.He was customer focused, very professional, knew his trade well – and was ever so polite and engaging! He was an absolute standout.

Michael Vandervelde

07:45 07 Dec 23

Communication great. Replacement toilet looks great. Very happy with service.

Harvey Pitt-Owen

21:34 06 Dec 23

We received the quote in the morning and the complete toilet was replace by middle afternoon. There were no broken floor tiles. In fact, it looked like the toilet had never been replaced. We were very pleased to have the work completed so quickly and efficiently. Well done guys.

Ingrid Dewhirst

10:02 04 Dec 23

Lachy was the best! Highly recommend. Fantastic service and even provided an explanation!.

Sara Alnimri

07:58 28 Nov 23

Great service and very quick to respond. Highly recommended.

ngoc nguyen

01:56 25 Nov 23

Lachy came and unblocked my drain, he was very friendly and was on time.!! Would highly recommended!!!Blocked again coming today please

Sakshi Sharma

05:27 18 Nov 23

Very nice customer service.

Emel D

00:40 10 Nov 23

Very friendly professional, explained every detail and what needed to be done up front.Thank you

Amanda Elley

10:28 09 Nov 23

Needed a plumber quickly, Mick arrived in 30 minutes, explained the problem, gave us 2 options, we agreed on quote. He sent Ethan , who was thoroughly professional, polite and fast. Terrific service.

Henry Parker

17:18 13 Oct 23

We found OPS online for our blocked drains. They sent out a plumber by the name Lachlan who was knowledgeable and efficient in clearing our drains. It was my first time using Optimised Plumbing, and will now be my go to!

Charlotte Anderson

18:07 12 Oct 23

If you need a quick, reliable plumber – Optimised Plumbing are the plumbers to call. Lachy was so helpful, and easy to speak with.

Ray Chinprahust

08:56 11 Oct 23

Had a few jobs done by these guys and was very happy with the outcome. They are very professional and communication was brilliant. They used quality materials and parts, Highly recommended plumber, thank you team 👍

Graham Thoms

06:42 24 Aug 23

Great service, on time and great personnel

Allan Marshall

04:54 24 Aug 23

We recently had a major plumbing issue with our property waste trap, which we believed was caused by blockages in our waste pipes.After reviewing online plumbing services in the Mosman/Neutral Bay/Double Bay/Cremorne area we contacted Optomised Plumbing Service, who recognised the urgency of the matter and arranged for one of their senior plumbers (Lachlan) to be on site in less than two hours.Lachlan quickly identified the blockage was in the property’s waste trap. He cleared the blockage but identified several large tree roots had damaged the trap and it needed to be replaced.While on site he drafted a detailed job description of work required to replace the trap, as well as a detailed quote, with a warranty on all works.Later that afternoon we phoned Optomised Plumbing and asked the work be done, ideally within the next two days.Optomised Plumbing contacted us within an hour to say staff would be on site the next morning to start the work.The plumbers (Ethan, Eric and Jasar) were very professional and regularly briefed me on the work being done. The end result was a new, enhanced waste trap at a realistic price with a 25- year warranty, as well as relaying the lawn turf – all done in 2 days.I highly recommend Optomised Plumbing if you require professional plumbing services in or outside your household.

John

01:09 18 Aug 23

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Freemans Reach homeowners and businesses have long depended on Optimised Plumbing Services for emergency plumbing repairs. With a team of highly skilled emergency plumbers, we can be of great help to locals at any time, anywhere in or near Sydney. Our 24 hour plumbers are experts in installing, maintaining and repairing pipes, taps and toilets, among other pieces of plumbing equipment. We ensure that every work we deliver meets the expectations of our customers.

WHAT MAKES US STAND OUT!

Same-Day Service Guarantee

At Optimised Plumbing we know how valuable your time is! That is why we offer guaranteed same-day Sydney and Blue Mountains plumbing services!*

24/7 Emergency Service

Our team are available 24/7, 365 days of the year. No matter your issue and regardless of your location, our plumbers are always ready to assist!

We Clean Up After Ourselves

Not only are we obsessive about punctuality.. we are also clean freaks! We always clean up after ourselves and will responsibly recycle excess materials.

Upfront & Honest Pricing

We pride ourselves on our completely transparent and upfront prices. There will never be hidden costs and every detail will be clearly explained to you!

Call Now — We’re Ready to Help 24/7:

Licensed and Insured 24 Hour Plumber in Freemans Reach

Our team always ensure that every installation and repair they do are of the highest quality. At Optimised Plumbing Services, we have the most experienced and trained emergency plumbing service professionals. All have met the requirements set by NSW Fair Trading, including going through the Certificate III in Plumbing course and an apprenticeship. By meeting these requirements, the state ensures only the most qualified emergency plumbers are working on homes and commercial spaces across NSW.

Optimised Plumbing Services also offers a same-day service guarantee. After more than two decades in business, we now better understand customers’ need for immediate proper attention. This guarantee sees us sending out a capable 24hr emergency plumber within minutes anywhere across Sydney and its surrounding regions.

Leaking Roof Repair

It is easy to pinpoint where leaking is happening when there’s an obvious missing part of the roof. However, it is not the case for all leaking roofs. The following signs are other indicators of this issue:

Spouts, mildew and mould covering the outside walls
Puddles of water forming or dripping near the roof
Water stains appear on the ceiling and walls
Water leaking from the ceiling and walls, either inside or outside

When this happens, it is usually one of the following factors that caused the leak:

Broken shingles
Cracked flashing
Cracked vent booting
Ice buildup
Unsealed valleys

When locals need an expert, we are the “fast plumber near me” who can help. We are just a phone call or message from helping.

Shower Repairs

Leaking and clogging are common reasons for showers not functioning. For the former, an eroded faucet, clogged showerheads and worn valve rings are usual factors behind the problem. Our 24 hour plumbing repair team has the experience and knowledge needed when homeowners or businesses need expert help for leaking showers. For over two decades, we have been helping locals with common plumbing emergencies, including leaking showers

Hot Water System Repairs

Hot water plumbers are a big help when you turn on the tap and no hot water comes out. A corroded sacrificial anode, damaged thermostat controller and malfunctioning elements are common causes behind malfunctioning hot water systems in homes and commercial establishments. Our experience significantly helps maintain and repair these systems from common problems affecting them.

Contact the Most Trusted Emergency Plumbing Service Provider in Freemans Reach Now!

Since day one, we have made it our mission to be on-time and provide the highest level of plumbing service. Contact Optimised Plumbing Services now to have the best emergency plumber in Freemans Reach on your doorsteps today!

Our Location!

Our Monthly Specials

$0

CALL-OUT FEE*

Save On Your

Plumbing Today

Available while daily bookings remain. Call now to learn more. T’s & C’s Apply

$77

BLOCKED DRAIN CLEARING*

Save On Your

Plumbing Today

Available while daily bookings remain. Call now to learn more. T’s & C’s Apply

15% OFF

PENSIONERS & SENIORS

Save On Your

Plumbing Today

Available while daily bookings remain. Call now to learn more. T’s & C’s Apply

Emergency Plumber Freemans Reach

REQUEST A CALLBACK

REQUEST A CALLBACK

WHAT MAKES US STAND OUT!

Same-Day Service Guarantee

24/7 Emergency Service

We Clean Up After Ourselves

Upfront & Honest Pricing

Call Now — We’re Ready to Help 24/7:

Licensed and Insured 24 Hour Plumber in Freemans Reach

Leaking Roof Repair

Shower Repairs

Hot Water System Repairs

Contact the Most Trusted Emergency Plumbing Service Provider in Freemans Reach Now!

Our Location!

Our Plumbing Services!

Emergency Plumber

Blocked Drain

Hot Water Repairs

Toilet Installation

Gas Fittting

Pipe Relining

Drainage

Commercial Plumbing

Our Monthly Specials

$0

CALL-OUT FEE*

$77

BLOCKED DRAIN CLEARING*

15% OFF

PENSIONERS & SENIORS

Emergency Plumber Freemans Reach

REQUEST A CALLBACK

REQUEST A CALLBACK

WHAT MAKES US STAND OUT!

Same-Day Service Guarantee

24/7 Emergency Service

We Clean Up After Ourselves

Upfront & Honest Pricing​

Call Now — We’re Ready to Help 24/7:

Licensed and Insured 24 Hour Plumber in Freemans Reach

Leaking Roof Repair

Shower Repairs

Hot Water System Repairs

Contact the Most Trusted Emergency Plumbing Service Provider in Freemans Reach Now!

Our Location!

Our Plumbing Services!

Our Monthly Specials

$0

CALL-OUT FEE*

$77

BLOCKED DRAIN CLEARING*

15% OFF

PENSIONERS & SENIORS

Upfront & Honest Pricing